Privacy Policy

Last updated: July 15, 2026

Pawlide ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you visit or make a purchase from pawlide.com (the "Site").

We operate exclusively within the United States, and our services are governed by applicable US federal and state privacy laws.

1. Information We Collect

When you visit our Site or place an order, we may collect:

Contact Details: Name, email address, shipping address, billing address, and phone number.
Order Information: Items purchased, order value, and order history.
Payment Information: Processed securely through our authorized payment providers (such as Shopify Payments, Stripe, or PayPal). We do not store or have access to your full credit card details.
Technical Data: IP address, browser type, device information, and cookies used to operate and improve our website.

2. How We Use Your Information

We use your information to:

Process, fulfill, and ship your orders.
Communicate with you about your order (including order confirmations and shipping updates).
Respond to customer service inquiries.
Send marketing communications (only if you have opted in, and you can unsubscribe at any time).
Improve our website, products, and overall customer experience.
Comply with legal and tax obligations.

3. Sharing Your Information

We do not sell your personal information. To run our business effectively, we may share your data only with trusted third parties:

Payment Processors: To securely handle transactions.
Shipping and Delivery Partners: To deliver your packages within the United States.
Service Providers: Who help us operate our business (such as email marketing or web analytics providers).
Legal Authorities: Where required to comply with applicable US laws and regulations.

4. Cookies

Our website uses cookies to keep the site functioning correctly, remember items in your shopping cart, and understand how visitors interact with our Site. You can control or disable cookies through your personal browser settings.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law (for example, for US tax and accounting records).

6. Your US Privacy Rights (including CCPA)

Depending on which US state you reside in, you may have specific rights regarding your personal data, including:

The right to know what personal data we collect, use, and share.
The right to request the deletion of your personal data.
The right to correct inaccurate personal data.
The right to opt-out of the "sale" or "sharing" of your personal information (though we do not sell your data).
The right to non-discrimination for exercising your privacy rights.

To exercise any of these rights, please contact us at support@pawlide.com.

7. Data Security

We take reasonable technical and organizational measures (such as SSL encryption) to protect your personal data against unauthorized access, loss, or misuse during transmission and storage.

8. Children's Privacy

Our products are intended for parents, guardians, and adult pet owners. We do not knowingly collect personal data directly from children under the age of 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out to us:

Email: support@pawlide.com
Phone: [আপনার ইউএস ফোন নম্বরটি এখানে দিন]
Business Address: [আপনার ব্যবসার ইউএস ঠিকানাটি এখানে দিন]