Shipping Policy

Last updated: July 15, 2026

Welcome to Pawlide! We are committed to delivering our high-quality pet products to our customers across the United States. Below is our detailed shipping policy:

1. Shipping Area

• Pawlide currently ships to customers exclusively within the United States (USA).

• At this time, we do not offer international shipping or ship to destinations outside of the United States.

2. Shipping Cost

• 100% Free Shipping: We are proud to offer free shipping on all orders nationwide. There is no minimum purchase or order value required to qualify for free shipping. No hidden fees or extra handling charges will be added at checkout.

3. Order Processing & Cut-off Time

• Order Processing Time: Orders are usually processed, packed, and dispatched within 1 to 3 business days after payment is confirmed.

• Order Cut-off Time: Our daily order cut-off time is 5:00 PM (Eastern Time - US & Canada). Orders placed after 5:00 PM will begin processing the following business day.

• Business Days: Our business days are Monday through Friday, excluding weekends and US public holidays.

• Note: During high-volume periods, holidays, or promotional events, processing may take slightly longer. If there is a major delay with your order, we will contact you immediately by email.

4. Estimated Delivery Time

• Estimated Total Delivery Time: From the moment you place your order to delivery, you can expect your package to arrive within 5 to 10 business days (Monday through Friday) for our Free Standard Shipping.

• Please note that delivery times are estimates and may vary depending on the destination, carrier delays, weather, holidays, or other circumstances outside our control.

5. Shipping Carriers

We ship our orders through highly reliable shipping carriers to ensure your products arrive safely. Depending on the product weight, delivery location, and available shipping services, we use:

• USPS (United States Postal Service)

• UPS

• FedEx

6. Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your unique tracking information. You can use this tracking number to follow your package's progress directly to your door.

7. Contact Information

If you have any questions or concerns regarding your order, shipping status, or delivery, please feel free to reach out to us:

• Email: support@pawlide.com

• Phone: [এখানে আপনার ইউএস ফোন নম্বরটি দিন]

• Business Address: [এখানে আপনার ইউএস বিজনেস বা রেজিস্টার্ড ঠিকানাটি দিন]